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Transaction Coordinator Excellence Program (NOT for Agents)
Introduction to Transaction Coordination
The PREMIERE Standard
Welcome to the TC Department
Representing Your Agent
Understanding TC Services Levels
Transaction Management
Reviewing & Approving an Intake Form
Managing Tasks
Understanding Documents
Compliance
Getting the Agent Paid
Managing Transaction Deadlines
Productivity & Organization
Customer Service Excellance
Delivering Exceptional Service
Professional Communication
Proactive Communication
Difficult Converstions
Advanced Transaction Management
Managing Amendments
Special Transaction Types
Managing Transaction Issues
Cancellations & Terminations
Complex Transactions
Final Assessment and Certification
Certification - Final Exam
Representing Your Agent
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